What is Customer Touchpoints: Definition, Importance from iTech Series?
In today's fast-paced digital realm, understanding customer touchpoints in marketing is crucial for creating a seamless customer experience. These touchpoints, spanning from initial awareness to post-purchase interactions, occur across digital channels and shape the customer journey. Let's explore the importance of mapping and optimizing these touchpoints for enhanced customer satisfaction.
Learn more: bit.ly/3W8RQt1
Learn more: bit.ly/3W8RQt1
